I installed PA 2.0 a few weeks ago (with the patch 01) and was able to launch the application and go into Automated/Expert mode with no issues. Recently, when I try to launch the program from the Start Menu or the Desktop shortcut, nothing happens. I can navigate to the .exe file and launch Expert Analytics with no issue (C:\Program Files\SAP Predictive Analytics\Desktop 2.0\Expert\Desktop\SAPPredictiveAnalysis.exe) but I can't find the similar executable for the main splash screen and Automated Analytics. Can someone advise where I can find the .exe to bring up the main application? I try C:\Program Files\SAP Predictive Analytics\Desktop 2.0\Automated\EXE\Clients\KJWizardJNI\KJWizardJni.exe and nothing happens.
Has this happened to anyone else? I tried re-installing from the original install file I downloaded from service market place and it won't allow me to re-install, saying I have a newer version than the installer is already. As I mentioned, it was working in the first week or so after installation, but abruptly stopped. I have tried restarting several times and this system is used exclusively for this tool, so no other installations/changes have been made, except that I tried to update our license file (but it worked during/after this process).
Not sure how to submit a ticket on it, as there is no error message, etc...